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mesen
Explorer
April 30, 2024
Question

How to make automatic telemetry connection

  • April 30, 2024
  • 1 reply
  • 2472 views

Hello, we are using fortiems version 7.0.9 build 0537 in our company. our users are defined as unverified users in the system

We have 2 licenses, one is 75 and one is 200, last night we missed the renewal of one of our licenses, it fell out of the system and 200 users were disconnected from telemetry.

 

Today we renewed our license but it remained as 75 used of 275 in the system. When we checked the users we had previously installed, we observed that they were dropped from Zero Trust Telemetry and remained so.

 

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it would take us weeks to do this manually, is there any way to force it to reconnect automatically?

1 reply

saneeshpv_FTNT
Staff
Staff
April 30, 2024

@mesen ,

 

Did you try to use the below option of sending invitation emails ?

https://docs.fortinet.com/document/forticlient/7.0.0/new-features/129387/sending-invitation-emails 

 

This will help end user to connect to EMS just by clicking a link in the email.

 

Hope this helps. 

 

Regards,

 

saneeshpv_FTNT
Staff
Staff
April 30, 2024
mesen
mesenAuthor
Explorer
April 30, 2024

Hello, thanks for help.

Is there a way to do it automatically without leaving it to the users?