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lshukla
lshukla
New Member
December 4, 2023
Question

How to get the logs for FortiMail?

  • December 4, 2023
  • 2 replies
  • 2852 views

I’m working on an integration for which I have the following queries, I would really appreciate if you can help me to answer these queries:

  • I am looking for Fortimail email log details on the Fortinet Fortimail website, https://docs.fortinet.com/document/fortimail/7.2.0/rest-api-reference/768217/introduction but I could not locate them anywhere. Could you please confirm if Fortimail capture email log fields such as "from", "to", etc? If yes, then is there any specific web API using which we can fetch these details, also it would be nice if you can guide us on how to setup this API.

2 replies

AEK
SuperUser
AEK
SuperUser
December 4, 2023

Go to menu Monitor > Logs.

You can then access to detailed session logs by clicking the "Session ID" of the required log entry.

In case you don't find menu "Monitor" then you may need to enable advanced mode from the top right menu.

AEK
lshukla
lshuklaAuthor
New Member
December 5, 2023

Is there any web portal or toll available to check logs? Can you provide the reference for the same?

Debbie_FTNT
Staff & Editor
Debbie_FTNT
Staff & Editor
December 5, 2023

Hey Ishukla,

can you please clarify what you mean with 'web portal' or 'tool' if the Monitor > Log section in FortiMail admin GUI is insufficient? Are you looking for reporting options?

In that case, Fortinet offers the FortiAnalyzer solution; nearly all Fortinet products can send their logs there, and FortiAnalyzer can store and display logs, offers a range of pre-defined reports and tools to create additional ones as needed.

If you're instead looking for FortiMail to send logs to a third-party tool, FortiMail can send its logs out via syslog.

lshukla
lshuklaAuthor
New Member
December 5, 2023

 

I’m working on an integration for which I have the following queries, I would really appreciate if you can help me to answer these queries:

  • I am looking for Fortimail email details on the Fortinet Fortimail website, https://docs.fortinet.com/document/fortimail/7.2.0/rest-api-reference/768217/introduction but I could not locate them anywhere. Could you please confirm if Fortimail capture email log fields such as "from", "to", etc? If yes, then is there any specific web API using which we can fetch these details, also it would be nice if you can guide us on how to setup this API
  • Also is it necessary to create a free account to access this information if they are present?
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