How to get email alerts of for lost internet connectivity Fortigate

Forum|Forum|2 years ago
August 11, 2023
2 replies
11984 views

I have a FortiGate, I have 2 interfaces that connect to 2 different ISP/modems. When the primary ISP is down, the other is automatically used.

I have set up Email Alerts through Stitch using the trigger "Interface status changed"

I am able to receive email alerts if the interface is down (example: powering off the modem). But if there is no internet connection (example: due to ISP maintenance) I don't get any alert, because the interface is still up.

How do I receive alerts on lost connectivity for an interface?

FortiGate

Best answer by asengar

Hi @IronMan

Thanks for posting your query.

You wanted that alert mail should trigger when the link goes down but interface status is up.

So you can configure the link-monitor for the interface and when the target server is not reachable it will detect the WAN link as dead and as per the automation stitch the mail will be triggered.

Kindly refer the below document

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Bring-other-interfaces-down-when-link-monitor/ta-p/190877

akushwaha

Staff

Hi@IronMan ,

Please refer to the below article and check if it this is what you're asking:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-E-mail-alert-when-WAN-interface-went-down/ta-p/212751

Best Regards,
Abhimanyu

IronManAuthor

Explorer

No. That is something I already have. I already have an alert to notify me when an interface is down. I need an alert when there is no internet connection. An interface can be up even when there is no internet connection.