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sameermehta
sameermehta
New Member
May 27, 2025
Question

how to check/test, e-mail notification is working ?

  • May 27, 2025
  • 2 replies
  • 1613 views

In 1801f (version 7.4.7 )Email is configure, how we test it 

2 replies

funkylicious
SuperUser
funkylicious
SuperUser
May 27, 2025

check https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-alert-email-settings/ta-p/194102

 

To collect the debug outputs for email alerts: diagnose debug reset diagnose debug enable diagnose debug console timestamp enable diagnose debug application alertmail -1  Send a test activation email:  diagnose log alertmail test  Disable the debugging afterward: diagnose debug disable diagnose debug reset
"jack of all trades, master of none"
    sameermehta
    sameermehtaAuthor
    New Member
    May 27, 2025

    Not working, I try but its not forward the test email.

    funkylicious
    SuperUser
    funkylicious
    SuperUser
    May 27, 2025

    the debug logs should show you from the perspective of the FGT what's happening.

    if the logs show that everything is ok, i would move with the checks on the SMTP server side if anything arrives/goes.

    "jack of all trades, master of none"
      sameermehta
      sameermehtaAuthor
      New Member
      May 28, 2025

      As per customer support, Above 7 version the mail will come from Fortinet domain, other domain will not work.  

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