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IrbkOrrum
Explorer III
February 14, 2025
Question

How do I "clear hit counters" through FortiManager 7.4.6?

  • February 14, 2025
  • 1 reply
  • 2638 views

Directly on the fortigate firewall I would just right click a rule and select 'clear counters' but I can't figure out how to do it in fortimanager.  This is the only document I could find on it and it doesn't mention clearing the hit counter.  https://docs.fortinet.com/document/fortimanager/7.6.2/administration-guide/397218/policy-hit-count  Sort of a huge fail for FortiManger because I clear the hit counters on certain rules all the time.

1 reply

dingjerry_FTNT
Staff
Staff
February 14, 2025

Hi @IrbkOrrum ,

 

In FortiManager, the policy hit counts are aggregated across all managed FortiGate units for the policy.

 

I think that due to this reason, we do not recommend resetting the Hit Count in FMG since it will impact all managed FGTs using this policy.

 

It's better to do it on FGT instead.

IrbkOrrum
IrbkOrrumAuthor
Explorer III
February 14, 2025

Fair enough.  I don't share policies across my devices but I understand what you are saying.  Will resetting it directly in the FTG cause an "out of sync" with FortiManager?

dingjerry_FTNT
Staff
Staff
February 14, 2025

I don't think so.  "Hit Count" is not a parameter of firewall policy settings. When we push Policy Package to FGT, the Hit Count info is not being pushed.