Skip to main content
IT_CHRA
IT_CHRA
New Member
February 8, 2019
Question

How can we reset FortiAP S311C and what is the default password?

  • February 8, 2019
  • 2 replies
  • 17429 views

I've FortiAP S311C which needs to be reset to factory default and while I can telnet but do not have the login credentials.

 

Does anyone have the default password?

    2 replies

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    February 8, 2019

    I think "admin/admin" if not "admin/(no password)".

    bravishank_FTNT
    Staff
    bravishank_FTNT
    Staff
    February 21, 2019

    Does anyone have the default password?

     

    No, there is no default password.

     

    Username "admin" should work.

    mikeraut
    mikeraut
    New Member
    March 7, 2019

    Try telnet into the device using admin as the username

    Dave_Hall
    Dave_Hall
    New Member
    March 7, 2019

    I believe (depending on the firmware) if the AP discovers and connects to the wifi controller (and is authorized), you are effectively "locked out" from connecting directly to it.  Either reboot the AP then try connecting to it before it discovers the wifi controller or temporarily deauthorize it on the fgt device.  (This of course, assuming the AP is managed by a fortigate device - not familiar with cloud-based managed APs.)

    Terms & ConditionsAccessibility statement