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Kanefu
New Member
September 29, 2018
Question

HK PCCW Always On Plan setup on Fortinet 60E

  • September 29, 2018
  • 5 replies
  • 5827 views

We have  applied the Internet plan from PCCW with 8 IPs. They provide IP configuration as follows:

 

Client WAN IP address: 172.21.106.2

WAN IP address gateway: 172.21.106.1

Public LAN IP address: 223.197.45.232-239

 

I'm failed to setup my Fortinet 60E to access the Internet. Please help.

 

Kenneth

    5 replies

    djaquays
    New Member
    October 2, 2018

    This is all guessing based on your information provided.

     

    Your WAN Interface IP  (based on what I'm seeing) should be 172.21.106.2/31 (maybe it's /30).  Your default gateway should be 172.21.106.1.  You can then use NAT rules or virtual IPs to utilize the public ip addresses for outgoing traffic, depending on what your goal is.

     

     

    Kanefu
    KanefuAuthor
    New Member
    October 3, 2018

    Dear djaquays,

     

    Actually I use the IP address of 172.21.106.2 with Default Gateway 172.21.106.1 on the Fortinet 60E, but I failed to connect to Internet. I can ping 172.21.106.1 which I think the IP is the Fibre Optic router from PCCW. Please kindly advise that I cannot even connect to the Internet.

     

    Kenneth

    djaquays
    New Member
    October 3, 2018

    Kenneth,

     

      You'll need to provide some more information.

     

    1) Did you add a default gateway route? (0.0.0.0/0 to 172.21.106.2)

    2) How are you trying to determine that you are "connected to the Internet"

    3) What service is this firewall/connection providing?  Is it Internet service for users?  Is it hosting services (web/dns/whatever)?

    4) Are there any other pieces of networking equipment involved?

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