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candra
New Member
August 23, 2023
Solved

high memory of fortigate 200E

  • August 23, 2023
  • 2 replies
  • 1738 views

We have this odd issue where the memory is spiking to 85% on avg its 80% and causing internet down

 

firmware : v6.2.0 build0866 (GA)

 

Can anybody please tell how to fix this problem??

 

 

Best answer by srajeswaran

Can you check which process is causing the high memory usage?

diagnose sys top-mem 15

Please try restarting the process and check if the memory usage comes down.
You may create a automation script to restart the particular process automatically till we identify the root cause.
Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-restart-WAD-or-IPS-engine-using-automated/ta-p/190134

2 replies

srajeswaran
Staff
Staff
August 23, 2023

Can you check which process is causing the high memory usage?

diagnose sys top-mem 15

Please try restarting the process and check if the memory usage comes down.
You may create a automation script to restart the particular process automatically till we identify the root cause.
Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-restart-WAD-or-IPS-engine-using-automated/ta-p/190134

candra
candraAuthor
New Member
August 24, 2023

Hi Suraj

 

thanks for the advice. i will try it

Contributor III
August 25, 2023

Hi @candra,

 

You may also try the Steps on how to optimize Memory consumption as per below guide

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Steps-on-how-to-optimize-Memory-consumption/ta-p/192323

 

- Have you found a solution? Then give your helper a "Kudos" and mark the solution