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red56
New Member
January 24, 2026
Question

Hi everyone, I don't know if I'm the only one having trouble logging into my account

  • January 24, 2026
  • 2 replies
  • 238 views
UNAUTHORIZED
Your account cannot be found. Your email address () is not associated with our Customer Service and Support site account. Make sure you use the correct email address or register your account on our Customer Service and Support website by clicking the "Create new customer account" button below.

Code: A02E03-151

 
I want to learn, but my account doesn't exist, yet it lets me log in, and I can't even create another account.

2 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
January 27, 2026

Hello red56, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Jean-Philippe - Fortinet Community Team
funkylicious
SuperUser
SuperUser
January 27, 2026

hi,

are you trying to access training.fortinet.com or what portal ?

"jack of all trades, master of none"