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retnaosan
retnaosan
New Member
July 20, 2022
Question

Help with re-registering a FortiWiFi 30E

  • July 20, 2022
  • 1 reply
  • 1097 views

2 Years ago I got from a customer an unneeded unit,

The product is register under his account (expired licenses), and I can't get in touch with him.

Anyway to get it registered under my account?
This is a new account I just created so no licenses on it either.

Thanks!

1 reply

abarad
Staff
abarad
Staff
July 20, 2022

Hi, @retnaosan, 

 

It's always a good practice to have word with the FortiGate customer support team. They can help you resolve this issue and address all queries related to the device licensing part.

Please reach out to the toll-free number below-

 

To reach support on call:
http://www.fortinet.com/support/contact_support.html

 

 

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