Skip to main content
papapuff
New Member
January 15, 2018
Question

help - Unable to establish the VPN connection between interface

  • January 15, 2018
  • 1 reply
  • 6886 views

Hi there,

 

need help please.

we run under two networks by two interface, (interface-A and interface-B).

 

we've set up VPN SSL to connect interface-B.

previously, user from interface-A can connect to interface-B via VPN SSL. we used firmware 5.0

 

as we noticed, after we upgrade to 5.2., user from interface-A can't connect to interface-B via VPN SSL.

shown error as below:

--------------------------- Warning --------------------------- Unable to establish the VPN connection. The VPN server may be unreachable. --------------------------- OK    ---------------------------

 

please kindly help to fix it.

 

thanks in advance.

    1 reply

    Toshi_Esumi
    SuperUser
    SuperUser
    January 15, 2018
    There was a bug related to SSL vpn when 0/0 route is not pointing to the vpn's incoming interface with some of 5.2 and 5.4 software. Check release notes and upgrade it later version.
    papapuff
    papapuffAuthor
    New Member
    January 16, 2018

    so the solution is only upgrade to new version?

    Toshi_Esumi
    SuperUser
    SuperUser
    January 17, 2018
    That's the easiest you can try. You can also open a TT with TAC to verify if it's really the case.