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kites182
kites182
New Member
February 12, 2020
Question

HELP Needed please >>> Users suddenly cannot connect to Microsoft OneDrive and Sharepoint

  • February 12, 2020
  • 1 reply
  • 16746 views

Hello to all,

 

Need some advice on how to fix this issue.

 

Our users suddenly cannot connect to Microsoft OneDrive and Sharepoint.

 

Here is the error. (attached the screenshot)

 

Thanks,

Kites

-=-

    1 reply

    Forti500D
    Forti500D
    New Member
    February 12, 2020

    Hi kites182,

     

    did you check the forwarded logs? 

    kites182
    kites182Author
    New Member
    February 12, 2020

    Hi Forti500D,

     

    Yes, I have already checked the forward logs and it is leading to a Web Page Blocked because of Web Filter policies. However we haven't changed any settings and even if I add Sharepoint and Onedrive on allowed URL, it is still being blocked.

     

    I have discovered that turning off the SSL Certificate Inspection solves the issue temporarily but we cannot afford to have it that way.

     

    Thanks,

    Kites

    -=-

    Forti500D
    Forti500D
    New Member
    February 12, 2020

    did you try using different browsers without disabling SSL inspection??

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