HELP ! fortigate 80C wont boot .

Forum|Forum|12 years ago
July 22, 2014
4 replies
15624 views

Dear All, as the title says the problem is that it wont boot up i connected it through serial connection and ended up with this FortiGate-80C (16:50-09.27.2011) Ver:04000009 Serial number:FGT80C3912607679 RAM activation Total RAM: 1024MB Enabling cache...Done. Scanning PCI bus...Done. Allocating PCI resources...Done. Enabling PCI resources...Done. Zeroing IRQ settings...Done. Verifying PIRQ tables...Done. Disabling local APIC...Done. Boot up, boot device capacity: 4MB. Press any key to display configuration menu... ...... ../src/device/usb2/usb.c: 342: usb_start_wait_urb status!=0(-32) ERROR: Bulk read CSW ret = -32 ERROR: ll_read_block( 5de8, 68000, 13883, 1) = -1 ../src/device/usb2/usb.c: 342: usb_start_wait_urb status!=0(-32) ERROR:Bulk read data ret = -32 ../src/device/usb2/usb.c: 342: usb_start_wait_urb status!=0(-32) ERROR: Bulk read CSW ret = -32 ï»¿ERROR: ll_read_block( 5de8, 68200, 13884, 1) = -1 Any one can help me in this Thank you

ede_pfau

SuperUser

hi, and sorry you' re stuck. Maybe it isn' t so grave after all. First thing, it looks like a USB device is connected, is that possible? If yes, then unplug and reboot, and repost if there still are error messages. If not, reformat the FGT and rebuild from scratch. You need a recent backup file, and you will lose all logs. 1. Reboot, and stop the boot process by hitting a key. 2. on the PC which is serially attached, launch a TFTP server. I recommend the tftpd32 from Phillippe Jounin here: http://tftpd32.jounin.net/tftpd32_download.html 3. You need the correct firmware image and the config file in the upload directory of the TFTP program. 4. Reformat the unit; will reboot at the end 5. stop boot process, reload the firmware via TFTP 6. reboot 7. if all is fine, reload the config via TFTP; will reboot 8. check for config errors in the CLI (console window): ' diag deb conf read' That' s all. Let us know how it worked.

FortiRack_Eric

New Member

It' s a 80C with a faulty flash disk, unfortunately happens more than usual on Gen2 80C' s with 1 Gb memory

dasilva13

New Member

Eric, I have about 10 80C' s in the field and they all have some sort of problem, either the above where it crashes and I have for Format and reload config or high CPU issues. Is there any documentation on this " faulty" flash disk so I can get them replaced?? Thanks, Steven