HELP! FortiGate 800D

Forum|Forum|4 years ago
March 22, 2022
1 reply
2947 views

I am trying to load the HQIP image by tftp in a FortiGate, but it does not show me in the console output the menu "Press any key to display configuration menu..." to configure the parameters and start the transfer

FortiGate

ede_pfau

SuperUser

Cold reboot or by command?

The message will only be displayed on the console CLI, not in ssh. If your screenshot indeed shows the serial console, there are a lot of messages missing (RAM, CPUs,...).

Any chance that this is a cluster member?

ehernandezAuthor

New Member

Try with command and with cold reboot same result, the screenshot is from the CLI console, the output is not showing me the status of RAM, CPUs, etc. as well as the menu to be able to transfer the HQIP image by TFTP.
It was previously a member of a cluster but the device is already formatted with the factoryreset command

Debbie_FTNT

Staff & Editor

You need to connect to the actual console port on the FortiGate, not via SSH to access CLI; you can see (and interrupt) the boot process only via that console connection.

https://docs.fortinet.com/document/fortigate/6.2.0/cookbook/901037/connecting-to-the-cli
-> check the section 'Console connection', NOT the section 'SSH access'

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