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papapuff
papapuff
New Member
January 22, 2015
Question

help - can't connect vpn ssl from ipad or iphone 6

  • January 22, 2015
  • 4 replies
  • 13159 views

hi there,

 

need help please.

we already successful configure vpn ssl. try to connect from PC and android device, and work flawless.

but we can't connect using ipad or iphone 6.

 

need help please.

 

thanks

    4 replies

    Christopher_McMullan
    Staff
    Christopher_McMullan
    Staff
    January 22, 2015

    Could you describe what client on the iDevices you are using, and how far you get in the connection process before it fails?

    papapuff
    papapuffAuthor
    New Member
    January 23, 2015

    Hi,

     

    client use IPhone 6 with IOS 8.

    and Ipad mini 2

     

    what the information that you need? :)

    I'll look into that.

     

    thanks.

    Christopher_McMullan
    Staff
    Christopher_McMullan
    Staff
    January 23, 2015

    Screenshots, mainly...

     

    Are they trying to bring up an SSLVPN tunnel, or can they use the client to connect to the web portal successfully?

     

    What does the error look like when they can't get any further?

    rwpatterson
    rwpatterson
    New Member
    January 23, 2015

    I thought (dredging through my foggy memory) that the reason it won't work on iDevices was due to the fact that they can only run one application at a time. That the SSL VPN used or required a second layer, and they were incapable. I may be wrong, but I do recall that from years back.

     

    As stated earlier, I may be off base here...

    olufsson
    olufsson
    New Member
    January 28, 2015

    Try to read this manual: https://boxpn.com/setup_o.nvpn_ios.aspx maybe u can find something helpful.

    rwpatterson
    rwpatterson
    New Member
    January 28, 2015

    The link as posted and corrected (without " maybe") do not work.

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