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rotem
New Member
November 5, 2021
Question

GUI CLI - "Connection lost. Press Enter to start a new session"

  • November 5, 2021
  • 5 replies
  • 51537 views

 

after changing the Admin sport to 4433 i get the "Connection lost. Press Enter to start a new session." in the cli

changing back to 443 and it's all good.  

 

factory reset, no help.

 

any ideas? 

 

    5 replies

    AlexC-FTNT
    Staff
    Staff
    December 15, 2021

    Just a couple of ideas:

    - when you start a new session, do you also change the port to the new 4433 in the browser?

    https://fortigateIP:4433

    - did you check if port 4433 is not mapped to an internal host (a VIP), or maybe SSLVPN (show full | grep 4433 -f)

    Mohamed_Gaber
    Explorer III
    December 21, 2022

    I have the same problem. When I access the Web for the HA IP of FortiGate and then click the CLI icon, I get this message. When I access the management IP for any one of them, it works well. The HA and management IP addresses are in same subnet.

    The problem with the HA FortiGate that does not has a management IP on the interface.

    Mohamed_Gaber
    Explorer III
    December 21, 2022
    Mohamed_Gaber
    Explorer III
    December 21, 2022

    I did check and found the SSL port is already changed. The solution worked. But I don't know the port 443 is used by what..

    HelpMe
    New Member
    February 10, 2024

    It's a bug they refuse to fix.

    AlexC-FTNT
    Staff
    Staff
    February 12, 2024

    Your comment is both wrong and not useful. There is no such bug - only misconfiguration.

    HelpMe
    New Member
    October 13, 2025

    Use Chrome