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Forti-Mon
Explorer
October 29, 2024
Question

.gov.uk site wont work but .co.uk will

  • October 29, 2024
  • 3 replies
  • 1230 views

We have a site 

localcounciljobs.gov.uk

 

When going through the web profile for the LAN it doesn't work.

When we attempt this on the guest web profile it works.

 

I have allowed this through the web filter - added to custom categories (even though its not a blocked site through the rating anyway)

 

if we access localcounciljobs.co.uk (which is the same site) it works fine

But we need this gov site accessible

 

The error is net::ERR_CERT_AUTHORITY_INVALID

and we cannot advance - it just reloads the page.

 

Any ideas what im missing here?

works fine OFF the web profile

 

Thanks

3 replies

spoojary
Staff
Staff
October 29, 2024

Did you check on the forward traffic logs with the source and destination? what action does it show to you and what result of it?
maybe try web filter url : with wild card :    *localcounciljobs.gov.uk*
action exempt

salmas
Staff
Staff
October 29, 2024

FortiGuard Web Rating results : https://www.fortiguard.com/webfilter

localcounciljobs.gov.uk - Government and Legal Organizations

localcounciljobs.co.uk - Not rated 

You can create an exemption URL rule as wildcard : *.localcounciljobs.*

You can also request a review for this site : https://www.fortiguard.com/faq/wfratingsubmit?url=localcounciljobs.co.uk

salmas

 

Forti-Mon
Forti-MonAuthor
Explorer
November 1, 2024

Came in to work the next morning and it was working! 
Thanks both for the replies