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sridharsre
New Member
May 24, 2016
Question

Getting error while trying to Retrieve the Config from FortiGate to FortiManager

  • May 24, 2016
  • 7 replies
  • 20411 views

Hi All,

Getting error while trying to Retrieve the Config from FortiGate to FortiManager.

 

"Failed to reload configuration. 'datasrc invalid. object: webfilter profile ftgd-wf filters category. detail: 32. solution: data not exist"

 

Please help me !!!

 

Regards,

Sridhar S

 

 

7 replies

lkorbasiewicz_FTNT
Staff
Staff
May 24, 2016

Hi,

 

This error is due to invalid webfilter category that should not exist in FortiOS 5.x

Look in the FortiGate config for something like: conf webfilter profile edit profile_name conf ftgd-wf conf filters (...) edit 32 set category 32 set action warning next (...) end So whenever you find "set category 32" under webfilter profile, you should delete it.

 

Best Regards,

Lukasz Korbasiewicz

Fortinet EMEA TAC Level 2

Fortinet NSE7 Certified

To reach support on call:

http://www.fortinet.com/support/contact_support.html

 

Helpful links:

http://kb.fortinet.com

http://video.fortinet.com

http://docs.fortinet.com

sridharsre
New Member
May 24, 2016

Hi Lukasz,

 

Thanks for the update !!!

 

I have only the default profile and it does not have 32 in it. When I entered edit 32, it just created one ?

 

Should I continue with this or I did something wrong ?

 

Regards,

Sridhar S

sridharsre
New Member
May 24, 2016

when you say   "So whenever you find "set category 32" under webfilter profile, you should delete it." you mean this is not good for environment ?

 

rahul9968
New Member
May 28, 2016

hi,

 

same problem with me. 

HaTiMuX
New Member
April 26, 2017

Hello,

 

I had the same issue and after deleting "category 32" the retrieve worked fine. 

Thanks a lot.

 

 

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