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Rizgiff
New Member
November 24, 2023
Question

full-featured FortiClient VPN 7.0.10 is stuck at 98% and returns to login screen

  • November 24, 2023
  • 1 reply
  • 1895 views

Dear all, 

we manage the FortiClient via. FortiEMS, recently we no longer roll out the FortiClient V7.0.10 via. FortiEMS but via. Microsoft Intune.

 

The Roll-Out over Microsoft Intune works perfectly and connects to the EMS via. the Telemetry key. But if you then try to connect to the SSL VPN-Tunnel externally via. WiFI or hotspot, the FortiClient stuck at 98% and returns than to login screen.  

 

If you then uninstall the FortiClient again and install it manually, it works. Is that really the solution? 

I dont want to manually install over 200 devices later. 

 

The problem only occurs since 7.0.10.  

Does anyone have an idea what it could be?

Thanks for your help!

1 reply

maulishshah
Staff
Staff
November 24, 2023

Hi @Rizgiff, This issue usually occurs due to IPv6 being enabled on the NIC of the client machine.

 

Please refer the following article: https://community.fortinet.com/t5/FortiGate/Technical-Tip-SSL-VPN-fails-at-98/ta-p/248363

 

You might need to disable the IPv6 on NIC if you're not using it. 

Rizgiff
RizgiffAuthor
New Member
November 26, 2023

Hi maulishshah, 

do you really think the problem will be solved if I deactivate IPv6 on the NIC? Because strangely enough, if I uninstall the FortiClient and install it manually, it works again.