FSSO users visible in authd but not available to firewall policies unless manually pulled it by GUI

Hello,

I’m facing an issue with FSSO on FortiGate.

Scenario:

• FSSO is configured and connected correctly.

• When I run:

diagnose debug authd fsso list

I can see all logged-in users that FSSO knows about.

However:

• The firewall does not recognize these users in policies.

• The users are not usable for authentication-based rules.

• They only become available after I manually refresh/pull users from the GUI.

• this photo how i pulled into firewall 

My Question:

Is there a way to pull/import FSSO users into FortiGate via CLI or API instead of using the GUI?

Specifically:

• Is there a CLI command to force FortiGate to sync FSSO users?

• Can this be done via REST API?

• Is there a debug command that forces the firewall to populate the user table?

Any guidance would be appreciated.

Thank you.
FortiGate #FSSO