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yeowkm99
yeowkm99
New Member
April 2, 2024
Question

FSSO group is not showing anything

  • April 2, 2024
  • 2 replies
  • 6182 views

We noticed that the FSSO group is not showing any members although it show there are 20 groups.

my FortiOS is 7.2.7. is there anything wrong with my FSSO setup ?FortiGateFSSO.jpg

2 replies

AEK
SuperUser
AEK
SuperUser
April 2, 2024

According the the screenshot I guess you mean LDAP tree navigation (not FSSO).

  • Did this worked before the upgrade to 7.2.7?
  • Which LDAP type and version?
  • Have you tried to remove the LDAP server config from FG and put it back?
  • Did you test user credentials successfully under LDAP Servers config?
AEK
    yeowkm99
    yeowkm99Author
    New Member
    April 3, 2024

    We upgraded our FortiOS to 7.27 in end Feb and since middle of March, groups.jpgwe have users reporting intermittent issues with Internet connection.

    Checking the traffic logs shows that their authentication with AD seems to be failing. 

    smaruvala
    Staff
    smaruvala
    Staff
    April 3, 2024

    Hi,

     

    It shows 20 group selected but does not show the name of the group even though there is a green tick mark which indicates the selected group. Can you check if you are seeing the correct configuration in CLI?

    #config user group

    #show

     

    Regards,

    Shiva

      kcheng
      Staff & Editor
      kcheng
      Staff & Editor
      April 4, 2024

      Hi @yeowkm99 

       

      You may also want to verify if your agent version is compatible with FOS 7.2.7:

      https://docs.fortinet.com/document/fortigate/7.2.7/fortios-release-notes/242321/product-integration-and-support

       

      Do note that agent version 5.0 build 0312 and later is needed for FSSO agent support OU in group filters.

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