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alisherolimov
alisherolimov
Visitor III
November 26, 2025
Question

Frequent Unexpected VPN Disconnects on macOS (FortiClient)

  • November 26, 2025
  • 3 replies
  • 2355 views

 

I’m having an ongoing issue with FortiClient VPN on my Mac that only affects my device, even though my configuration matches my colleagues who use the same Wi-Fi network.
Here is the issue:
  • I can connect to Fortinet VPN successfully.
  • After some time (even while I’m actively working and the laptop is fully awake), the VPN disconnects automatically.
  • The Mac does not go to sleep, and the Wi-Fi connection stays up.
  • My colleagues using the same network and same VPN configuration do not experience any disconnects.
I checked macOS power settings, disabled sleep, and verified network keepalive options — the issue still happens.
 Even after reinstalling macOS and fortinet to latest version, the problem persists.(FortiClient VPN-only free version)
I extracted the FortiClient logs and noticed a repeating pattern:
 
WM_USER_PIPEMSG_VPN_DISCONNECTED
 failed to load currentvpn
 ssl_state=0
 defaultTunnel=null

3 replies

Stephen_G
Moderator
Stephen_G
Moderator
November 28, 2025

Hello alisherolimov, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Regards,
Stephen_G - Fortinet Community Team
    funkylicious
    SuperUser
    funkylicious
    SuperUser
    November 28, 2025

    what macOS version are you running?

    "jack of all trades, master of none"
    alisherolimov
    alisherolimovAuthor
    Visitor III
    November 28, 2025

    Hi i have Mac m1 pro tahoe latest version i had his issue in Sequoia as well 

    funkylicious
    SuperUser
    funkylicious
    SuperUser
    November 28, 2025

    have you followed the https://docs.fortinet.com/document/forticlient/7.4.3/macos-release-notes/223986 ?

    "jack of all trades, master of none"
    mem16421
    mem16421
    New Member
    January 2, 2026

    Has this been resolved or a workaround found?  I too have this issue with the MacOS client running Tahoe.  I did try to upgrade to 7.4.5 and downgraded too, but still has the same issue.  The only solution I have found is to reboot.

    alisherolimov
    alisherolimovAuthor
    Visitor III
    January 2, 2026

    I’m still facing the same issue. 

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