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Joachim
New Member
July 26, 2022
Solved

Free VPN Forticlient asks for license

  • July 26, 2022
  • 20 replies
  • 17059 views

I wanted to test a new version of Forticlient and somehow must have downloaded the wrong version, which showed me EMS and an expiration date. I uninstalled, rebooted and installed the correct VPN only version from https://www.fortinet.com/support/product-downloads#vpn, same problem.

I uninstalled, rebooted, cleaned registry, appdata, program files and program data from Fortinet/FortiClient entries. Reboot, reinistall of the old 6.4.8 VPN only client that I had saved on my hard drive.

Now also 6.4.8 shows me EMS and shows an expiration date.

Since I use for sure the free VPN only version, why does it ask for a license file? Where is the config stored that it lets the free version assume its the not free version?

Best answer by Joachim

Thank your for providing FortiClientVPNSetup_7.0.6.0290_x64.exe
This finally solved the issue!
So there seems to be a problem with the normal download link for VPN only, because it did install the full version. Maybe you could take a look into that?

Thank you so much :)

20 replies

Contributor III
July 28, 2022

Hello @Joachim,

 

                         Thanks for reaching Fortinet Community. Could you please download the VPN-only file from the support portal directly than any other website. Please find the link below where you can login and download the forticlient VPN-only file.

 

https://support.fortinet.com

 

Hope this helps.

 

Thanks

Joachim
JoachimAuthor
New Member
August 1, 2022

As I write above, I already did that and still get an expiration date "I uninstalled, rebooted and installed the correct VPN only version from https://www.fortinet.com/support/product-downloads#vpn, "

R_F
Explorer
July 29, 2022

I assume you have account for support.fortinet.com portal. Go to Download section and download FortiClient ver 6.0.x or 6.2.x. 

Joachim
JoachimAuthor
New Member
August 1, 2022

As I wrote above, I already did that and still get an expiration date "I uninstalled, rebooted and installed the correct VPN only version from https://www.fortinet.com/support/product-downloads#vpn, "

Debbie_FTNT
Staff & Editor
Staff & Editor
August 1, 2022

Hey Joachim,

did you use an online or offline installer for the 6.4.8 FortiClient installation?

In addition, do you only see the VPN option on the left-hand side in FortiClient, or other options? The VPN-only installer should only result in VPN features being visible, if more than that are visible then it would appear that somehow you managed to get the full FortiClient installed, not the VPN-only version.

As a comparison, a screenshot from a full (7.0) client:

Debbie_FTNT_0-1659344096574.png

and the VPN only (7.0) client:

Debbie_FTNT_1-1659344123977.png

Can you double-check the name of the installer you used?

For example, the online installer for the full version is called 'FortiClientOnlineInstaller.exe', and the online installer for VPN-only version is called 'FortiClientVPNOnlineInstaller.exe'.

R_F
Explorer
August 2, 2022

just give it a try to use these tools, under support portal FortiClient> FortiClientTools_7.0.6.0290.zip filename. Extract and you can see these tools (FCRemover.exe and FCUnregister.exe). run each tool one by one and reinstall your FC installer.

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