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rvtkruys
rvtkruys
New Member
August 22, 2019
Question

[FortiWLC-50D 8.5 Build 6] How to troubleshoot performance issues with video conferencing

  • August 22, 2019
  • 0 replies
  • 1563 views

Hi,

 

I am normally experienced with Aerohive products and now I have to learn FortiWLC :)

 

I am dealing with an issue, where video conference sessions are either lacking performance and/or experiencing connection droppings. I am studying the Configuration Guide of FortiNet, but ran into some other questions.

 

[ol]
  • Where can I manage/upload the floormap and pinpoint the APs in the building?
  • Where should I start with analyzing the cause of the issue regarding video conferencing?[/ol]

    I know these may seem like idiotic questions, but one must start somewhere.

     

    I have already confirmed that IGMP Snooping is enabled. See below:

     

    [code lang=vb]show igmp-snoop
    IGMP Snoop
                                                                                 
    IGMP Snoop Enable/Disable : enable
    IGMP Snoop expiration timer period : 300

     

    I have searched the Internet, but can't find any relevant leads to a similar environment. I hope you could point me in the right direction.

     

    with kind regards,

    Roland

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