FortiWifi 40F Lost Packet Capture after upgrade to 7.46

Forum|Forum|1 year ago
December 24, 2024
3 replies
1512 views

Access denied when trying to start cap.

Any ideas?

Tried this route as well - https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-Disable-Hardware-Acceleration/ta-p/191256

Screenshot 2024-12-24 110436.png Screenshot 2024-12-24 110530.png

FortiGate

Best answer by AnthonyH

Hello KnealPeert,

Are you logged in as a Super Admin? And have you tried saving the packet capture again in a different browser?

AnthonyHAnswer

Staff

Hello KnealPeert,

Are you logged in as a Super Admin? And have you tried saving the packet capture again in a different browser?

KnealPeertAuthor

New Member

Interesting - access denied in Firefox but works fine in Edge.

Was just odd that this was my first capture since upgrading so I blamed it on the upgrade.

Thanks for the tip.

Sheikh

Staff

Hello @KnealPeert ,

Just a quick check, is there anything suspicious in crashlog ?

diagnose debug crashlog read

regards,

Sheikh

If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.

Toshi_Esumi

SuperUser

Not sure how many upgrade steps you took to get to 7.4.6 from the original version. But the best practice is to check any configuration errors at each upgrade with:
diag debug config-error-log read

Did you do this and saw anything in it? If you didn't, but you haven't done any reboot after the last step, at least you can still see the result of the last upgrade step to get to 7.4.6. Do you see anything in it?

Toshi

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded