Fortivoice 200D-T outgoing call timer

Hi All,

Whether Fortivoice can be adjust the call timer?

Customer press “9” to grab an outgoing line

Dialing halfway forgot the last few numbers so need to refer for a while

After referring, when back to the keypad, the call is already connected.

Whether if can be adjust to “extend” this duration before the call drops?

Thanks

Edward