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maafighter
Visitor III
October 9, 2022
Question

Fortiview application icon no longer appears

  • October 9, 2022
  • 2 replies
  • 4257 views

hello

I have a FGT60E that is presenting a strange issue. I just updated OS to 7.2.2.
When I launch  Fortiview and look at the application, the application's services/application icon is no longer visible.

I have tried downgrading OS, initializing, refreshing the browser, reinstalling, etc., but it did not work.

I tried chrome Firefox edge as browsers, but none of them showed the application icon.

 

https://community.fortinet.com/t5/Fortinet-Forum/Wrong-Service-Application-Icons-Showing/m-p/25001?m=147085

 

I tried to run the command shown here, but it did not work, command fall -61.

 

Anyone else experience this issue?

I am using deep l so the text may be wrong. Sorry.

 

 
#7.2.2

2 replies

AlexC-FTNT
Staff
Staff
October 10, 2022

Make sure that the unit has active connection to FortiGuard, and check with:

diag debug app update -1

exec update-now
You can't tell if the command "diagnose web-ui app-icon-update" is working, just by changing the timeout. Also, this was removed a long time ago.

 

Use this guide (new commands available there):

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Updating-Among-Us-logo-to-appropriate-application/ta-p/195654

maafighter
Visitor III
October 13, 2022

I am so sorry.

I have successfully repaired the ISDB icon with a firmware update, but the application signature icon is broken. 

 

I tried this solution and only 6 different icons were updated.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Updating-Among-Us-logo-to-appropriate-application/ta-p/195654

 

I can update the application signature definition list to the latest, but the icons are still broken.fortiguardfortiguardbroken  application signaturebroken application signaturerestored ISDBrestored ISDB

maafighter
Visitor III
October 12, 2022