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JasonC
New Member
February 18, 2020
Question

Fortitokens went from active to new

  • February 18, 2020
  • 0 replies
  • 1084 views

We've had a firewall where all fortitokens have changed from their regular active status to a status of 'new', and now no one can login.

 

I don't see anything in the logs that points as to why this happened. It's happened sometime after Feb 11th.

 

Is there a way to fix this/revert them back to active status without having to reprovision all of the tokens? It's a fairly large site so I'd rather fix it than reprovision.