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richcorp
New Member
April 28, 2017
Question

Fortitoken Mobile

  • April 28, 2017
  • 1 reply
  • 3361 views

How do you move the FortiToken Mobile app to a new phone?  Do you need to delete the old FortiToken assigned to that user.  Then create a new token using the same serial number and assign it to the user and then send the activation code to the new phone?

    1 reply

    xsilver_FTNT
    Staff
    Staff
    April 28, 2017

    Hi,

    mentioned steps are one possibility, or just use Send Activation Code button in user details from GUI to re-send the same activation code (to new phone number/or same number on new phone) and activate from the new phone .. done.

    Best regards,

    Tomas

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