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Nikunjdxb
Visitor III
July 22, 2022
Question

FortiToken Logo appears very small on mobile

  • July 22, 2022
  • 3 replies
  • 1775 views

I have uploaded my company logo as per guide with size 320 x 320 in FortiAuthentocator > FortiToken.

But when it appears in mobile (android and ios), it appears very small and even can’t read any character. You can see in below picture that you can’t read anything and it doesn’t fit in full bottom screen of mobile.

https://community.fortinet.com/t5/image/serverpage/image-id/3956i080383336B198C3B/image-dimensions/586x782/is-moderation-mode/true?v=v2 

But you can see in below picture the default FORTINET logo fits full bottom screen and readable. I need to customize my company logo same like default.

https://play-lh.googleusercontent.com/nUeo1jFnSxV4RvVavsO1RNBP2Vqq2_lcjqY6IVYzbzI4nstqfBjQEf_lLeVitqyh8SA_=w2560-h1440-rw 

3 replies

warshad
Staff
Staff
July 23, 2022

Hi Nikunjdxb,

 

There could be issue with the logo file itself. Can you please try to test with any other logo?

Nikunjdxb
NikunjdxbAuthor
Visitor III
July 25, 2022

I have tried with another logo with same 320x320 but same issue.

rtrindade
Visitor III
February 2, 2024

I have the same problem

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