Skip to main content
cojaxx8
cojaxx8
New Member
June 23, 2020
Question

FortiToken Account Activation Expiration Duration

  • June 23, 2020
  • 1 reply
  • 10733 views

Hello,

By default when I assign a FortiToken mobile license to a user they receive an activation email. The user only has 1 hour to activate the license before the license has to be reassigned. 1 hour isn't long enough...

 

Is there a way to increase the account expiration time so the user has longer to activate it?

    1 reply

    cojaxx8
    cojaxx8Author
    New Member
    July 6, 2020

    For those wondering the solution is to change it under Administrator > Fortiguard > FortiToken Mobile Provisioning > Activation timeout.

     

     

      kasinger
      kasinger
      Visitor III
      July 30, 2024

      seem to have changed to 3 days now (https://docs.fortinet.com/document/fortigate/6.2.16/cookbook/651375/provisioning-fortitoken-mobile):

      The activation code expires if not activated within the 3-day time period by default. However, the expiry time period is configurable.

      To configure the time period (in hours) for FortiToken Mobile, using the CLI:

      config system global

      set two-factor-ftm-expiry <1-168>

      end

      Terms & ConditionsAccessibility statement