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YurJr
YurJr
New Member
March 14, 2018
Question

Fortitoken 4.2.0076 doesn't work

  • March 14, 2018
  • 3 replies
  • 7352 views

Mobile fortitoken app stopped working after yesterdays upgrade . It upgraded to version 4.2.0076.

It shows me desktop mobile picture instead of running fortitoken app.

Before it works normal, no complains.

My system characteristics:

Redmi 4

Android version: 6.0.1

MIUI version: 8.0.5.00

 

Also I've tried to reinstall it:

1. Remove app

2. Install app

3. Open fortitoke  => works fine

4. Give permission to use camera .

5. Make Scan code

6. Close App

7. Open App

 

Result: It shows me desktop mobile.

 

Can you please suggest how to fix it.

Thanks

 

 

    3 replies

    sandra_kugele
    sandra_kugele
    New Member
    March 14, 2018

    Hi YurJr,

     

    I have exactly the same problem since this morning!!

    I also did the same steps as you and still have the problem.

    Looks like it is a problem with this version so we need to wait until they update again and hopefully fix it.

     

    Regards,

    Sandra K.

    A
    Anonymous_User
    Contributor
    March 14, 2018

    Same here, Google Play store is starting to blow up with negative reviews, tried to report via the Live Chat but they won't allow you to use it without a product serial number.

    nines
    nines
    New Member
    March 15, 2018

    same issue here - does anybody know a workaround for this?

    Salas
    Salas
    New Member
    March 15, 2018

    I had several users with Samsung A5, and fortitoken app hanging. Disabled camera permissions, and app started normally.

     

    vanakencae
    vanakencae
    Visitor III
    March 16, 2018

    Same here for our Android users. iOS no issues. Since the last update the app is crashing and people cannot login.

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