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KiwiTech
Visitor III
November 18, 2021
Solved

Fortiswitch ports not showing - blank page

  • November 18, 2021
  • 2 replies
  • 7756 views

Hi All,

 

I have a Fortiswitch 108f connected and authorized on a Fortigate 40f.

 

Initially I could see all the ports no problem.

 

After a bit of mucking around I performed a factory reset on the gate. Initially the switch ports stopped displaying occasionally but now they wont display at all. I can see them on the graphic but if I click on the port the screen to the right comes up ("Fortiswitch Ports" but its empty. If I click the "Fortiswitch Ports" from the Menu on the left - same thing - no ports are showing.

 

Any ideas out there?

Best answer by sachitdas_FTNT

Whats the FGT and FSW version?

2 replies

Troubleshooter_73
Explorer
November 18, 2021

Do you also set the switch to factory defaults?

KiwiTech
KiwiTechAuthor
Visitor III
November 18, 2021

Yes, I have done a reset on the switch. Both Manually with the hardware reset and via the Gate Switch Manager. Same result.

 

 

sachitdas_FTNT
Staff
Staff
November 18, 2021

Whats the FGT and FSW version?

KiwiTech
KiwiTechAuthor
Visitor III
November 18, 2021

The Gate is FortiOS v6.0.10 build 6811

The Switch is 6.4.6 Build 5895.210325