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52000cc
New Member
December 26, 2025
Question

FortiSwitch offline

  • December 26, 2025
  • 5 replies
  • 671 views

I am using the FortiGate VM version and found that the built-in FortiLink is unable to connect to the FortiSwitch, consistently showing as offline. Could you please advise on how to resolve this issue? thanks!

5 replies

AEK
SuperUser
SuperUser
December 28, 2025
utsahkaun
New Member
December 28, 2025

Give them a bit of time. After authorizing, they will reboot. Also be sure that your fortilink interface has NTP server enabled and that the DHCP server is providing that NTP along the address.

If the device doesn't still come online, check that if it has obtained an IP address. If it has, login to the device via SSH and check that the time matches with the Fortigate. If not, set correct time and hope that the device comes online. Update the software and it that doesn't help, figure out what's wrong with the time synchronization.

52000cc
52000ccAuthor
New Member
December 29, 2025

thanks!

https://community.fortinet.com/t5/FortiGate-Cloud/Technical-Tip-Setting-up-FortiSwitch-FortiLink-Management-using/ta-p/318464Setting up FortiSwitch/FortiLink Manageme... - Fortinet Community

When I followed the instructions on this website up to step 4, I found that using the existing FortiLink did not work. Do I need to change any settings?

 

AEK
SuperUser
SuperUser
December 29, 2025

Which version of FortiOS and FortiSwitch firmware?

AEK
52000cc
52000ccAuthor
New Member
December 29, 2025

FortiOS: v7.6.5 and FortiSwitch v7.6.5

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