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ahamza89
New Member
October 4, 2022
Question

FORTISWITCH GOING OFFLINE

  • October 4, 2022
  • 4 replies
  • 4903 views

I'm facing issue with one of my fortiswitch that goes offlice.

 

troubled switch is 124F, connected to Core Fortiswitch 1048 over isl link on port9.

 

below is the log on core switch.

 

ahamza89_1-1664899116447.png

below log on the Troubled switch

 

ahamza89_2-1664899543705.png

How I can reboot the switch from fortigate, as this switch is authorized. after reboot it came up but after couple of hours went offline again

4 replies

Anthony_E
Staff
Staff
October 7, 2022

Hello ahamza89,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Best Regards
Anthony_E
Staff
Staff
October 10, 2022

Hello,

 

We are still looking for an answer to your question.

We will come back to you ASAP.


Regards,

Best Regards
Markus_M
Staff & Editor
Staff & Editor
October 11, 2022

Hi,

 

do make sure one thing:

On FortiLink interface there must be the NTP service listening. As such, do make sure that the system time and time zone of the FortiGate is correct.

To reboot the device, you can CLI to the FortiGate and from there SSH into the switch as I would think it is not actually offline.

exec ssh admin@169.254.0.1, or whatever the switch IP is.

On the switch CLI: exec reboot

 

hope this does the trick.

 

Best regards,

 

Markus

ahamza89
ahamza89Author
New Member
October 15, 2022

???

vbanerjee
Staff
Staff
May 23, 2023

It depends on the model of the FSW if it has an in built clock or not