HelloWe have FortiSIEM 6.7.8 in a network that must be isolated from internet.Regarding licensing, how can we register in such case? (forget about temporary moving the VM in a network that has internet)How can we do offline content update?

AEK

SuperUser

Question

FortiSIEM offline regsitration & content update

Forum|Forum|2 years ago
December 20, 2023
9 replies
2757 views

Hello

We have FortiSIEM 6.7.8 in a network that must be isolated from internet.

Regarding licensing, how can we register in such case? (forget about temporary moving the VM in a network that has internet)
How can we do offline content update?

Fortisiem

Stephen_G

Staff & Editor

Hello AEK,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Be aware that as we are in the holiday season, it may take longer than usual for you to see a reply.

Thanks,

Stephen_G - Fortinet Community Team

AEKAuthor

SuperUser

Thanks Stephen and happy holiday to all

AEK

ebilcari

Staff

I'm not very familiar with FortiSIEM but did you check this guides Offline Upgrade Guide and Licensing Guide? It looks like they may have the answers for your questions.

Emirjon

Stephen_G

Staff & Editor

Hello AEK,

We are still looking for someone to help you.

We will come back to you ASAP. Though as it is the holidays, this may take some time.

Regards,

Stephen_G - Fortinet Community Team

Stephen_G

Staff & Editor

Hi AEK,

Does this help with your query about an offline update?: https://docs.fortinet.com/document/fortisiem/7.1.1/offline-upgrade-guide/131018/offline-install-and-upgrade

Additionally, you can contact sales@fortinet.com about licensing questions: https://www.fortinet.com/corporate/about-us/contact-us

I hope that helps. Let me know if you would like further assistance.

Stephen_G - Fortinet Community Team

AEKAuthor

SuperUser

Hello Stephen

Thanks for your feedback.

Unfortunately the document didn't help, since it is about offline install/upgrade, while I'm searching for offline registration and offline "content" update.

AEK

Stephen_G

Staff & Editor

Thanks for letting me know. I'll ask someone who may be able to help.

Stephen_G - Fortinet Community Team

AEKAuthor

SuperUser

Hello

Finally I've been informed by local Fortinet that offline registration is possible, however IOC & content update in air-gapped network is not implemented yet. Nevertheless he said a NFR is ongoing, but without having visibility on the release date.

In case Fortinet Community can get any info about release date and the related version I'd appreciate if you share.

AEK

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