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efernandes
efernandes
Explorer II
April 23, 2024
Question

Fortiportal SSID Greyed out

  • April 23, 2024
  • 2 replies
  • 4044 views

I am trying to make changes to SSIDs on the Fortiportal but they are all greyed out for configuration. 
Is there an access or setting that I have to enable for making changes to the SSIDs, passwords and security mode?

2 replies

dbu
Staff
dbu
Staff
April 25, 2024

Hi @efernandes ,

Can you share a screenshot how it looks ?

    efernandes
    efernandesAuthor
    Explorer II
    April 26, 2024

    From the image, you will that the SSID and password has been greyed out and I cannot make any changes

    dbu
    Staff
    dbu
    Staff
    April 26, 2024

    There can be several reasons for this:
    Does this user has enough permissions to edit the SSID Interface ? 
    What is the interface state ? It should be online ? 
    Do you have the latest firmware version ? Which one ?
    Have you tried with other browser?

      efernandes
      efernandesAuthor
      Explorer II
      April 26, 2024

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