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Mandalorian
Explorer III
January 21, 2025
Solved

FortiPortal - Public key authentication

  • January 21, 2025
  • 2 replies
  • 824 views

In the GCP environment I set up the VM where I installed the ova file downloaded directly from the Support Fortinet site (see below for example)

 

 

Download Vm Fortinet product.png

 

 

 

 

 

 

After installation I tried logging in with the default credentials both in SSH and from the GUI but I get this error when logging in 

 

error.png

 

 

 

 

 

 

 

 

 

 

Thank everyone in advance!

#FortiPortal #GCP

Best answer by Mandalorian

After discussing the matter with the administrators managing GCP, we had a public/private RSA key pair generated.

Follow the steps below to associate the public key on the vm instance and NOT on the project on GCP

 

VM INSTANCE DETAIL -> EDIT -> YOU HAVE ONE SSH KEY

Copy the key inside the space, at the end of the key insert admin (see image below) , click on save.

After these operations you should see the following on the vm dashboard see image below

GCP vm detailsGCP vm details

 

After this go to Putty and import the private key and test the SSH connection to FortiPortal

 

2 replies

Mandalorian
Explorer III
January 23, 2025

Issue resolved the systems managing the VMs on GCP did not have the serial console port enabled (see below)

 

Notice: The first time you launch the portal, you will only have access via the console

 

image.png

"This is the way"
Mandalorian
MandalorianAuthorAnswer
Explorer III
February 18, 2025

After discussing the matter with the administrators managing GCP, we had a public/private RSA key pair generated.

Follow the steps below to associate the public key on the vm instance and NOT on the project on GCP

 

VM INSTANCE DETAIL -> EDIT -> YOU HAVE ONE SSH KEY

Copy the key inside the space, at the end of the key insert admin (see image below) , click on save.

After these operations you should see the following on the vm dashboard see image below

GCP vm detailsGCP vm details

 

After this go to Putty and import the private key and test the SSH connection to FortiPortal

 

"This is the way"
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