FortiOS 7.4.3 generates invalid serial number on KVM (qemu)

Forum|Forum|2 years ago
March 20, 2024
2 replies
4731 views

I'm trying to work on some scenarios in my lab with KVM , but fortiOS 7.4.3 generates wrong serial number and i can't register virtual device on my account!

does anyone have same issue o any solution to fix the problem?

thanks

FortiGate

Best answer by m3ds0

it's so strange but (it seems something was wrong during UUID generation of appliance by KVM) after rebooting my server and changing the image (fresh download v7.4.3), the license registration process worked well!

ozkanaltas

Valued Contributor III

Hello @m3ds0 ,

Do you have a valid license or want to try FortiGate on eval mode?

If you want to try FortiGate you need to use the name that starts with FGT_VM64_KVM image for KVM do not use the name that starts with FFW_VM64_KVM.

m3ds0Author

Explorer II

Hello, @ozkanaltas

I want to use eval license and I'm using the correct image but the appliance generates wrong serial number

ozkanaltas

Valued Contributor III

Hello @m3ds0 ,

How do you do the registration process? On Fortigate or FortiSupport web site?

You can follow this document for how to activate the eval license.

https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/441460

Btw, If you have a 1 eval license in your account, Fortinet does not permit a second one.

m3ds0AuthorAnswer

Explorer II

it's so strange but (it seems something was wrong during UUID generation of appliance by KVM) after rebooting my server and changing the image (fresh download v7.4.3), the license registration process worked well!

ozkanaltas

Valued Contributor III

Hello @m3ds0 ,

I'm sorry I can't help you. But, I'm happy to find a solution to your problem.

If You can mark as a solution your post, It will be good for those who experience this problem later.

m3ds0Author

Explorer II

sure!

thanks

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