Skip to main content

1 reply

sancho81
New Member
July 22, 2019

After upgrade from 6.2.0 to 6.2.1 I have issue with Windows share (SMB), file trasnfer are very very slow or failed.

browsing folders is ok, when I try to upload/download file ... it is slow or error

ping and other services are ok

 

someone is notice this?

 

attach image

bommi
bommiAuthor
New Member
July 22, 2019

sancho81 wrote:

After upgrade from 6.2.0 to 6.2.1 I have issue with Windows share (SMB), file trasnfer are very very slow or failed.

browsing folders is ok, when I try to upload/download file ... it is slow or error

ping and other services are ok

 

someone is notice this?

 

attach image

Which UTM profiles are you using on this of traffic?

sancho81
New Member
July 22, 2019

bommi wrote:

 

 

Which UTM profiles are you using on this of traffic?

NO UTM profiles, all is no inspection (for testing)

Policies all allow (for testing)

 

I confirm something is not working with 6.2.1 to me...

 

In my tests:

 

pc1----fg1_v_6.2.1 <----ipsec tunnel ---> fg2_v_6.2.1 --- pc2

windows sharing: from pc2 --> download a file from pc1 --> ok

windows sharing: from pc2 --> upload a file to pc1 --> error

 

partial downgrade:

pc1----fg1_v_6.2.0 <----ipsec tunnel ---> fg2_v_6.2.1 --- pc2

windows sharing: from pc2 --> download a file from pc1 --> ok

windows sharing: from pc2 --> upload a file to pc1 --> error

 

full downgrade:

pc1----fg1_v_6.2.0 <----ipsec tunnel ---> fg2_v_6.2.0 --- pc2

windows sharing: from pc2 --> download a file from pc1 --> ok

windows sharing: from pc2 --> upload a file to pc1 --> ok

 

----

With small files, no issue. I have problems with files > 13/15MB

 

---

 

Other issue examples:

pc3 -- fg3_v_6.2.0 <----ipsec tunnel ---> fg4_v_6.2.0 --- pc4

 

from pc3 -> \\pc4\share\ -> browsing is fast, then right click on a chrome installation file (.exe>25M) -> explorer freezed

from pc4 -> \\pc3\share\ -> download skype setup (>50M) -> ok (with a pause about at 80%, no packet loss pinging during this pause)

from pc4 -> \\pc3\share\ -> upload skype setup (>50M) -> error , at beginning ok, at 19% speed to 0kb and after sometime timeout error (also, no packet loss in ping).

 

Strange issue I opened a ticket with support hoping to solve,