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peter123
New Member
May 11, 2020
Solved

Fortinet SSL-VPN - error: ras_loop(), waitResult=1/waitResult=258.

Hello,

sometimes I can't connect with Fortnet SSL-VPN. What means the error ras_loop(), waitResult=1 or 258?

 

 Information    VPN    FortiSslvpn: 15884: fortissl_connect: device=ftvnic  Error    VPN    FortiSslvpn: 14652: error: ras_loop(), waitResult=1.  Information    VPN    FortiSslvpn: 13316: fortissl_connect: device=ftvnic  Error    VPN    FortiSslvpn: 12232: error: ras_loop(), waitResult=1.  Information    VPN    FortiSslvpn: 12824: fortissl_connect: device=ftvnic  Error    VPN    FortiSslvpn: 12492: error: ras_loop(), waitResult=1.  Information    VPN    FortiSslvpn: 6500: fortissl_connect: device=ftvnic  Error    VPN    FortiSslvpn: 8496: error: ras_loop(), waitResult=258.

nicolasross
New Member
August 4, 2020

Have you figure it out ? I've got some users facing this issue as well.

3 replies

nicolasross
New Member
August 4, 2020

Have you figure it out ? I've got some users facing this issue as well.

peter123
peter123Author
New Member
August 5, 2020

Hello nicolasross,

sorry, this was a long time ago. I tried probably the latest version 6.4 instead of 6.2 from the FortiClient VPN.

 

Sorry that the answer is not very helpful. I also don't understand why Fortinet developers didn't help. They could at least reveal what the error message means.

ShiveshM
New Member
December 30, 2020

Hello,

 

I faced the similar issue on windows machine. And in logs we found the same error.

 

In installed programs we repaired the FortiClient application.

 

Post repairing we are able to successfully connect to SSL VPN.

 

You can try this, hope this helps!!!

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