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saudinetlink
New Member
October 29, 2024
Question

fortinet FGT40F - ping package loss in the IP-sec tunnel

  • October 29, 2024
  • 1 reply
  • 549 views
There is a ping package loss in the IPsec tunnel.
fortinet FGT40F 
 
 

f40dedae3a9218d85d8f36553bfe7a6.png

 

 

1 reply

AlexC-FTNT
Staff
Staff
October 29, 2024

the image you show proves there is ping loss. Not in the tunnel, not in the Fortigate - can simply be between 2 servers on lan. To troubleshoot this, contact Fortinet TAC support, or follow IPSEC troubleshooting guides. Here are some articles you can follow:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-flapping-or-packet-loss-after-upgrade/ta-p/284890

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Troubleshooting-IPsec-Site-to-Site-Tunnel/ta-p/195672