Skip to main content
asho22
New Member
September 12, 2023
Question

Fortinet Client VPN software cannot see the local computer certificate

Hi,

 

We have an issue where the Fortinet Client VPN software cannot see the local computer certificate when launching the software as a standard user.  The software can see the certificate when configuring the VPN settings but when the client is launched it cannot see the certificate.  We think this is permissions related, the users are not local admins. 

Thanks!

3 replies

FortiNet_Newb
New Member
September 12, 2023

You need to enable the option for "Allow Non-Administrators to Use Machine Certificates".  If you are using EMS to manage your clients, you can find the toggle under your VPN Tunnel's Advanced Settings located in your applicable Remote Access Profile.

 

Allow.png

asho22
asho22Author
New Member
September 13, 2023

Hi,

 

We do not use EMS.  The client can see the certofocate when creating the profile but when selecting 'connect' the certificate does not show.

FortiNet_Newb
New Member
September 13, 2023

If you are not using EMS, to accomplish the same thing, just add the following line to the appropriate connection in the XML configuration on the client:

 

<allow_standard_user_use_system_cert>1</allow_standard_user_use_system_cert>

 

For example:

<vpn>
   <sslvpn>
        <connections>
            <connection>

                ...
                <allow_standard_user_use_system_cert>1</allow_standard_user_use_system_cert>
            </connection>
        </connections>
    </sslvpn>
</vpn>

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT