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ITHRBruce
ITHRBruce
New Member
October 29, 2019
Question

Fortinet client on MacBook drops out with -113 error

  • October 29, 2019
  • 1 reply
  • 51456 views

Hi,

My user has a brand new MacBook with the latest O/S and the latest version of the Fortinet client installed. It is configured to connect back to our Fortigate 100E firewall.

However, whenever my user connects with the Fortinet client, it drops out with the following error message...

"Connection Error! The VPN connection terminates unexpectedly! (Error Code: -113)."

Note, it says "terminates" and not "terminated" as if it's some kind of real time commentary and not past tense.

Hopefully you can see this in the attached pic.

As a test, I installed the Forticlient on a Windows 10 laptop and it works fine, the connection does not drop at all.

So, could there something on the MacBook that could be causing this to happen?

Thank you, in advance.

 

 

 

 

    1 reply

    Jim_FH
    Jim_FH
    New Member
    October 29, 2019

    I don't think the latest version of Forticlient (6.2.2) works with the latest Mac OS (Catalina).

    We are planning on deploying the 6.2.1 Forticlient because of this.

    I'll try to dig up where I saw that, if you haven't already.

    ITHRBruce
    ITHRBruceAuthor
    New Member
    October 30, 2019

    The version we have running is 6.0.8.149.

     

    For my user, it drops when on home or hotel WiFi, but if I tether it to a mobile phone it seems fine. Very confusing, anyone have any idea why?

     

    Thanks.

    virtualj
    virtualj
    New Member
    March 26, 2020

    Same problem with MacOS MOJAVE ver 10.14.5 and Forticlient 6.2.6

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