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PE1
New Member
January 23, 2025
Question

FortiNac Persistant agent - log files Mac do they exist?

  • January 23, 2025
  • 6 replies
  • 1830 views

Hi there, log files Mac do they exist? I have problems losing connection with Wifi. Is FortNac creating log files 

6 replies

adambomb1219
SuperUser
SuperUser
January 23, 2025

So you are having posture issues once connecting?  Or you can't even join the WiFi?  What do the FortiNAC logs say?  Does it receive the posture status of the endpoint at all?  Is this just one client or multiple?  What version of FortiNAC?

AEK
SuperUser
SuperUser
January 23, 2025

It is not certain that it is caused by FortiNAC. You may also check the logs on the WiFi controller.

On FNAC you can access to logs via menu Logs > Events & Alarms.

AEK
PE1
PE1Author
New Member
January 23, 2025

The problem is that Mac's are losing their connection with Wifi. Push an Profile with Jamf all settings ,so it works, and random Macbooks  lose the connection some times (the SSID is not visible anymore) solution is to remove the profile and push the profile again and Wifi is working again (SSID is visible)

Persistant agent is version 10.7.2.13

PE1
PE1Author
New Member
January 23, 2025

so I was hoping that the Persistant agent had its own log file to see what is happening. (and not the Wifi.log from Mac it self (no info)

ebilcari
Staff
Staff
January 23, 2025

You can refer to this article that shows where you can find the agent logs in the end host for every OS.

Emirjon
PE1
PE1Author
New Member
January 23, 2025

Thanks for your article @ebilcari but with version 10 Fortinac dont write into 

On MacOS hosts (Agent version 10.x):

 

/var/log/bndaemon.error.log

/var/log/syslog

Or do i need to activate it first in what @AEK mention first ?

ebilcari
Staff
Staff
January 23, 2025

No need to activate them as I know. I did a quick internal check and it seems that there was a recent change, the logs now are moved to 'bndaemon.log'.

Emirjon
PE1
PE1Author
New Member
January 23, 2025

OK seems to work thanks for your time