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rcpdkc
Explorer II
November 19, 2024
Solved

Fortinac-F Multiple Host Problem

  • November 19, 2024
  • 1 reply
  • 2607 views

I have this problem with Fortinac. I have a port and computer A is plugged into this port. When computer B is plugged into the same port, both computer A and B appear under the port even though computer A is not plugged in. Even though I deleted computer A, it is still under the port. The device is quarantined because there is more than one device. Fortiswitch can be used.

Best answer by ebilcari

Try to change the mac-retention-period 0 as shown here.

1 reply

ebilcari
Staff
Staff
November 19, 2024

This seem like an issue with the switch MAC table information, L2 polling or SNMP traps not properly configured. Is this FortiSwitch managed by a FortiGate or is in standalone mode?

If the MAC address is still reported by the switch, FortiNAC will not remove the host from the port.

Emirjon
rcpdkc
rcpdkcAuthor
Explorer II
November 19, 2024

It's run by a fortigate.

ebilcari
Staff
Staff
November 19, 2024

Please refer to the troubleshooting section of the integration guide and verify if FNAC can successfully L2 poll the FGT (API/HTTPS access needed) and at least one notification method is configured, through syslog or SNMP MAC traps.

Emirjon