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bootaan26
Explorer
May 8, 2025
Question

fortinac endpoint complaince scan failed

  • May 8, 2025
  • 3 replies
  • 846 views

Hi guys, 

 

I have configured an endpoint compliance scan for windows 10 and windows 11 hosts in FNAC version 7.4.0. 

all windows 11 pro scan is passed while windows 10 Pro 6.3 22H2 fails.

Any idea about the issue?

 

3 replies

ebilcari
Staff
Staff
May 8, 2025

Can you share the Scan results from Host Health (r-click on host, History)?

It is also strongly suggested to upgrade to 7.4.1, current version is a year old.

Emirjon
bootaan26
bootaan26Author
Explorer
May 12, 2025

Hi ebilcari,

 

This is the scan result.

 

Date

05/05/25 09:20 AM AST

Scan ID

7481

Test Result

Failed

Host Name

XYZ-0024

Policy Name

XYZ -scan

Endpoint Compliance Config

XYZ -endpointCC

OS

Windows 10 Pro 6.3 22H2 10.0.19045.2006

 

Detected Physical Addresses

Physical Address

ID

 

##:##:##:##:##:##

Intel(R) Ethernet Connection (16) I219-V

 

 

Test Results

Category

Name

Result

Failure Reason

 

Anti-Virus

Kaspersky Antivirus

Passed

 

Anti-Virus

Kaspersky Antivirus Definitions

Passed

 

Operating-System

Windows 10

Failed

 

Operating-System

Windows 11

Failed

 

 

ebilcari
Staff
Staff
May 13, 2025

The OS version seems standard, can you tell the agent version that is installed in the end host and can FNAC be upgraded to 7.4.1? If the System updates are not configured, the definitions may be old, some details are shown in this article.

Emirjon
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