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Ravina
New Member
August 13, 2026
Question

Fortinac 7.6.7 showing (RADIUS not enabled on device) this error

  • August 13, 2026
  • 2 replies
  • 121 views

We are trying DOT1x auth via AD user .

Endpoint going in dot1x process and Cisco Switch forward the request to Fortinac but the authentication process is not completing .

Continuously showing “RADIUS not enabled on device”.

2 replies

ebilcari
Staff
Staff
August 13, 2026

Make sure that the Selectors are properly configured now in 7.6.7, more details can be found here: https://docs.fortinet.com/document/fortinac-f/7.6.7/support-for-radius-only-devices/418014/step-6-create-configuration-selectors

Emirjon
Ravina
RavinaAuthor
New Member
August 14, 2026

Hi

Thanks for your reply and for sharing the documentation. This is helpful and useful.

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