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DT3
DT3
New Member
December 17, 2024
Question

FortiManager Unauthorised Devices

  • December 17, 2024
  • 4 replies
  • 1581 views

We are running FortiManager 7.2 on Hyper-V. Over the weekend the host installed updates and rebooted and now on FortiManager it states the Fortigates are unauthorised.

 

I have read that having dynamic Mac addresses could cause this issue, but I have now set to static in Hyper-V and the issue persists after reboot - the FMG asks for its hostname, then the 2 x Fortigates say unauthorised despite being authorised prior to the reboot.

 

Any ideas?

4 replies

DPadula
Staff & Editor
DPadula
Staff & Editor
December 17, 2024

Did you apply the license to the FortiManager? Also, have you register it?

    DT3
    DT3Author
    New Member
    December 18, 2024

    Yes, license is applied and activated. The issue only occurred following a reboot of the Hyper-V host.

    DPadula
    Staff & Editor
    DPadula
    Staff & Editor
    December 19, 2024

    Sound like a bug to me but is better to raise a case with support to confirm. 

    asrour
    Staff
    asrour
    Staff
    December 21, 2024

    hi @DT3 

    Check the lvm from CLI: exec lvm info

    seems that the lvm was not started (or configured correctly) and the configuration was saved in memory

    Extending disk space in FortiAnalyzer-VM/... - Fortinet Community

     

    start the lvm then restore the backup.

     

    Thanks,

     

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