Fortimanager Trial in airgap environment

Hello Ronny,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Hello Ronny,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

Hi Ronny,

Did you already have a look at this document?:

https://docs.fortinet.com/document/fortimanager/7.6.1/administration-guide/686126/licensing-in-an-air-gap-environment

Regards,

Yes, I know this article. This also works great if you have an appliance with valid support. The problem with the trial version is that there is no support (it is only a trial). Without support, the Entitlement File is also empty and cannot be imported in the Fortimanager.

Hi Ronny,

Oh ok.

@jasonhong, could you maybe provide an answer with your FortiManager expertise?

Regards,

Hi @GWFortinet,

Could you maybe help Ronny with your FortiManager experience?

Regards,

Short Update: I was able to solve the problem by requesting a regular trial license from the responsible Fortinet sales partner. Since this has a test period of approx. 90 days, the entitlement file could also be generated and imported. I suspect that the “free” trial license is simply not designed for AirGapped environments, but generally requires an Internet connection for activation.